Infectious Disease Disinfection
Infectious disease disinfection with EPA-registered products and full surface coverage.
See infectious disease disinfectionGet high-touch surfaces cleaned and disinfected in a home, office, rental or shared space in Inner Harbor after illness or possible exposure. EPA-registered products are used according to their labels.
COVID-19 and virus disinfection means cleaning affected areas and frequent touch points after an illness or concern about exposure. It pairs the removal of soil with use of an EPA-registered disinfectant that stays in place for its labeled contact time.
The cleaning can include shared settings such as a restaurant, rental, care facility, school, workplace or home. Cleanup technicians look for restroom fixtures, light switches, counters, desks, door knobs and equipment used by several people. They consider surrounding surfaces too, based on what someone might touch while moving from room to room.
This work is sometimes called coronavirus cleaning, COVID-19 decontamination, biohazard decontamination, biohazard remediation or infectious disease cleanup. It is different from ordinary janitorial cleaning. Cleanup crews use protective equipment, product instructions and a written scope so every step can be checked. The remediation process does not replace fresh air, building ventilation, handwashing or staying home when sick.

For privacy that matters to you and your loved ones, unmarked vehicles are available, and technicians use protective gear while caring for personal property.
Records identify the disinfectant and its label contact time, helping you understand what the property received so you can move forward on plans for reopening.
Before work begins, you can verify every room, surface and sensitive material included in the cleaning service. A clearly defined scope lets you compare the described work.
Instead of treating every situation alike, the scope can be adapted to a rental, restaurant, office, home or other shared setting.
COVID-19 disinfection is most useful when you need a documented, room-by-room cleaning process after illness, an exposure concern or repeated use by many people. Common situations include:
Compatible surfaces in restrooms, dining spaces, service counters and back-of-house areas may be included while food and food-contact items are treated correctly.
Treatment of meeting rooms, desks, shared devices, restrooms and break areas can occur before routine use restarts.
After illness is reported or before another approved use, property owners may schedule cleaning for hotels, apartments or short-term rentals.
The emergency response can target the affected area while a manager or owner keeps access to surrounding areas restricted. A separate incident must generally require law enforcement before officers become involved.
Limit access to the property area first, then gather clear facts about the rooms affected. Before the cleanup team enters, follow these steps:
Call (888) 440-9227Published guides do not list a separate COVID-19 price. Comparable published infectious disease disinfection guides range from $1,000 to $10,000. The actual scope depends on the space, the type of germ, the number of rooms and surfaces, air-system work and whether testing is requested.
Published national cost guides are the source for these ranges, rather than an inspection of your property. The price for your property is set after the on-site assessment, and you hear it before work starts.
Ask about cost: (888) 440-9227Coverage is determined by your policy and the reason the service is needed. Never presume that business, homeowners or renters insurance pays for preventive cleaning for coronavirus. If time permits, ask your insurance company before cleaning begins.
The lease, the location of the affected area and local rules can shape who arranges cleaning in a rental or common area.
Retain photos and the invoice along with the product list and scope. The documents help with insurance assistance and let insurance companies verify which work was ordered and finished.
Business owners need to check required records, communicable disease terms, deductibles and exclusions with the insurance company before depending on coverage.
Routine disinfection may be treated as maintenance rather than a covered loss. Check how your policy applies to a documented illness compared with another event.
Coronavirus biohazard decontamination follows a controlled sequence. The cleanup involves assessment, cleaning, disinfection and a final check. The product label guides every step of the entire process and how each surface is treated.
Before beginning, technicians examine high-touch spots, sensitive materials, room use and occupancy history with you.
When needed, technicians mark or close the cleaning zone and select protective equipment such as gloves and eye protection to suit the environment and products.
Dust and visible soil are removed first because dirt can keep disinfectant from reaching the surface evenly.
Label directions determine the coverage and concentration when compatible surfaces are treated with an EPA-registered disinfectant.
The treated surface remains wet for the label contact time rather than being sprayed and immediately wiped dry.
Instead of soaking them in a general spray, technicians treat shared electronics, soft materials and unfinished wood with item-specific methods.
Technicians verify the checklist one room at a time and focus particularly on fixtures, shared equipment, switches and door pulls.
You receive the completed scope and product information, plus instructions about drying, ventilation and when the treated area can be used.
Phone any hour. A COVID-19 and virus disinfection specialist answers, explains the steps and agrees a start time with you.
The chief disinfection risks are exposure to illness, misuse of chemicals and surfaces that do not receive complete coverage. A thoughtful plan can reduce needless contact and serious health risks. It cannot claim that every path of transmission is removed through surface cleaning.
More chemical is not always safer. The wrong product, poor ventilation or mixed cleaners can irritate people and damage wood, fabric, electronics or finished surfaces.
Frequently missed spots include remotes, shared tools, door plates and faucet controls. Follow a room-specific checklist to cover the affected area completely.
Cleaners who enter a room occupied recently may come close to contaminated belongings or someone who is ill. Access control and suitable protective gear reduce unnecessary contact during the work.
Can you clean it yourself? If nobody is currently sick and there is no special exposure concern for the property, routine cleaning might be adequate. For a known illness, a large shared space, sensitive surfaces or a workplace that needs a clear scope, professional cleanup can help you follow product labels and cover the important touch points.
Virus disinfection usually treats surfaces rather than removing parts of the property. Compatible hard materials can be cleaned and disinfected. Porous belongings that are damaged or deeply soiled need a separate assessment.

Several hours may be enough for a focused visit at a residence, but a multi-room business or large office could take longer or need staged work. Scheduling is determined by the number of rooms, furniture quantity, material compatibility and the necessary contact times.
| Scene | Typical time on site |
|---|---|
| Focused home area | Often completed during one scheduled visit |
| A small workplace or multiple rooms | May require a half day or longer |
| Large or occupied commercial property | Access needs often shape a staged plan |
Neither COVID-19 nor other viruses cause an odor that confirms whether the room is clean. Using fragrance, fog or deodorizer alone is not an alternative to removing soil, treating all frequent touch points and allowing disinfectant to remain for its contact time.
Make a separate plan for air quality and odor instead of treating them as part of surface disinfection. Ventilation can remove product fumes following treatment. Staff at the building can check its filtration settings and outdoor air. When mold, sewage backup, water damage or some other source causes the smell, address it through separate cleanup or restoration services, not additional disinfectant.
The full COVID-19 and virus disinfection guide covers what is cleaned or removed, odor and air quality work, and the rules that apply in Baltimore City.
Read the full COVID-19 and virus disinfection guide
Local housing, population and access details can shape containment, access and cleanup planning.
The approximately 0.9 mile trip to University of Maryland Medical Center matters when an injury must be assessed before anyone returns to the affected space.
Downtown West, Otterbein, and Downtown are nearby, which helps define practical routes for crews, equipment, and sealed waste containers.
As a Baltimore neighborhood, Inner Harbor may include several building styles, so cleanup planning should start with the exact property type.
During your call, ask whether cleanup is available in surrounding communities and ZIP codes.
Infectious disease disinfection with EPA-registered products and full surface coverage.
See infectious disease disinfection
MRSA, norovirus and C. diff cleanup covers care settings, fitness facilities and homes.
See mrsa, c. diff and norovirus cleanup
Commercial and industrial sites receive biohazard cleanup arranged around operating needs and site access.
See commercial and industrial biohazard cleanup
Clinics, healthcare facilities and care homes receive biohazard cleanup.
See hospital and healthcare biohazard cleanup
Workplace biohazard cleanup addresses offices after injuries or exposure incidents.
See office and workplace biohazard cleanup
Biohazard cleanup for daycares and schools takes place outside classroom hours.
See school and daycare biohazard cleanup
Biohazard cleanup addresses Airbnb accommodations, hotels and other rental units.
See hotel, airbnb and rental biohazard cleanup
Carpet and upholstered items receive biohazard cleaning or are removed safely if necessary.
See biohazard carpet and upholstery cleaningFirst address areas occupied by the sick person and their touch points. Restrict access by other people, remove visible soil and follow product labeling to disinfect compatible hard surfaces. Follow the care instructions when washing suitable fabrics. A professional visit can help with large shared spaces, sensitive materials or a room-by-room scope that needs records.
Determine whether the wood has a seal, then consult the furniture's care guidance and the disinfectant's label. A suitable product can be applied on sealed wooden surfaces once spot testing is complete. Do not soak delicate or bare wood, which can swell, stain or suffer finish loss. If labeling excludes the surface, use another approach compatible with that material.
You should not assume automatic coverage. Many policies may view routine or preventive disinfection as maintenance, while another event may be treated differently depending on the policy. Contact your insurance company, explain why cleanup is necessary and ask about required documentation, exclusions and your deductible. For the claim check, retain the invoice and photos together with the product information and scope.
Alcohol-based sanitizer can reduce germs from your hands if you cannot access soap and water. Choose a product containing at least 60 percent alcohol, then rub it across every hand surface until everything is dry. Rooms, electronics and furnishings should not be disinfected with hand sanitizer, which is intended for hands. When your hands look dirty, wash them using water and soap.
One visit may be enough to finish a focused area in a home. A large office, school or commercial property can take longer or be divided into stages. Access and room count influence timing along with furnishings, product contact time and sensitive surfaces. Have the scope list the areas being treated and all guidance about reentering them.
Remove visible dirt before using an EPA-registered disinfectant appropriate for both the target virus and surface. Cover the surface fully and keep it wet for the contact time on the label. Follow label requirements for protective equipment and ventilation, and keep every cleaning chemical separate from the others.
Crews carry out respectful, discreet COVID-19 and virus disinfection, arrive in unmarked vehicles and take calls 24 hours a day.